Effective Date: June 7, 2024
Welcome to Kruz Tools! These Terms and Conditions ("Terms") govern your use of our e-commerce store, which offers surgical instruments and tools for veterinarians in Canada and the United States. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our site.
1. General
1.1 Acceptance of Terms
By accessing and using the Kruz Tools website (the "Site"), you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Site.
1.2 Changes to Terms
Kruz Tools reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after such changes constitutes your acceptance of the new Terms.
2. Use of the Site
2.1 Eligibility
To use the Site, you must be at least 18 years old or have the permission of a parent or guardian. By using the Site, you represent and warrant that you meet these requirements.
2.2 Account Creation
You may be required to create an account to access certain features of the Site. You agree to provide accurate and complete information when creating your account and to keep this information up to date.
2.3 Account Security
You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account. Kruz Tools will not be liable for any loss or damage arising from your failure to protect your account information.
3. Products and Orders
3.1 Product Descriptions
Kruz Tools strives to provide accurate descriptions of the products on the Site. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by Kruz Tools is not as described, your sole remedy is to return it in unused condition.
3.2 Pricing
All prices are listed in US dollars and Canadian dollars, as applicable. Kruz Tools reserves the right to change prices at any time without notice. The price charged for a product will be the price in effect at the time your order is placed, subject to the terms of any promotions or discounts that may be applicable.
3.3 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or issues identified by our credit and fraud prevention department.
3.4 Payment
Payment must be received by Kruz Tools before our acceptance of an order. We accept various payment methods as indicated on the Site. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred.
3.5 Shipping
Kruz Tools will arrange for the shipment of products to you. Please check the individual product page for specific delivery options. Shipping and handling fees are non-refundable. Risk of loss and title for products pass to you upon delivery of the products to the carrier.
3.6 Returns and Refunds
Our return and refund policy is outlined in detail on our Returns and Refunds page. Please review this policy before making a purchase. By purchasing from Kruz Tools, you agree to this policy.
4. Intellectual Property
4.1 Ownership
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Kruz Tools or its content suppliers and is protected by applicable intellectual property laws. You may not use any content from the Site without the express written permission of Kruz Tools.
4.2 Trademarks
Kruz Tools and other marks indicated on our Site are trademarks or registered trademarks of Kruz Tools in Canada, the United States, and other countries. All other trademarks not owned by Kruz Tools that appear on this Site are the property of their respective owners.
5. Limitation of Liability
To the fullest extent permitted by applicable law, Kruz Tools shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:Your use of or inability to use the Site
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the Site,
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.
6. Indemnification
You agree to indemnify, defend, and hold harmless Kruz Tools, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, arising out of or relating to your use or misuse of the Site, your violation of these Terms, or your violation of any rights of another.
7. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada, for the resolution of any disputes arising out of or relating to these Terms or the Site.
8. Contact Us
If you have any questions or concerns about these Terms, please contact us at:Email: sales@kruztools.ca
Thank you for choosing Kruz Tools. We appreciate your business and look forward to serving you.